Residents of Northern New York, frustrated with soaring electric bills from NYSEG, gathered at the Beekmantown Town Hall to directly address their concerns with company officials. Customers like Nora Ray from Peru shared their struggles with bills exceeding $600, highlighting a significant increase in costs. NYSEG explained that the higher energy prices were driven by colder-than-usual winter weather and rising supply costs, especially impacting those on day-night rates. In response to growing dissatisfaction, Governor Kathy Hochul has authorized an audit of utility company salaries, and Assemblyman Billy Jones is advocating for legislation to lower utility costs. NYSEG officials reassured customers that they are committed to providing information on managing billing issues and continue to encourage direct communication for further assistance.